The same right to refuse to allow you to travel or to use any services applies where you are or appear to be unfit to travel or otherwise behave badly as set out above during any other part of your holiday. You will receive a confirmation invoice from us confirming your arrangements and your protection under our Air Travel Organisers Licence numbered either 10486 or 10372. If we have not received all monies due to us in full and on time (including any surcharge where applicable), we shall cancel your holiday due to non-payment. The travel organisers own booking conditions will apply to your contract. 5.1 What If I am travelling with a group? Your holiday will not be protected by our ATOL or ABTA membership. If you do not have access to the Internet, please see your travel agent or contact your Personal Cruise Specialist if you have booked direct. . You must provide details of all medical and physical conditions, which affect you, and/or any member of your party at the time of booking. Flights, baggage and a 2-night hotel start are all included. The 12 main vessels in the Celebrity fleet are not nearly as big as the vessels operated by Royal Caribbean, Norwegian Cruise Line and MSC Cruises the three lines best known for giant ships. Celebrity Cruises Guest Conduct Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. US Celebrity News. Tel: 020 3117 0500 or www.abta.com. Instead, you must check that your travel organiser has their own ATOL (if your holiday includes any flight(s)) or other appropriate financial security arrangements to protect all monies you pay to that organiser for your holiday and to repatriate you if already abroad (if applicable) in the event of their insolvency. . Please note we do not guarantee travelling with guests will be confirmed on the same flight arrangements, although we endeavour to meet this special request. This invoice will show the balance due on your holiday that still has to be paid and also your flight details (where applicable and/or available). Company Information Celebrity Cruises Inc. doing business as Celebrity Cruises is a subsidiary of Royal Caribbean Cruises Ltd, a registered Liberian company with principal place of business at 1050 Caribbean Way, Miami, Florida, (company Number C-59735). Subject to section 5.8 below we promise to make sure that the holiday arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. They will advise you on how this information can be provided or verified. Some sailings are sold by the regional country market for that itinerary in higher numbers, so there may be a large majority of that regions guests on that sailing, such as Celebrity Silhouette sailings from Southampton, which will be largely sold to the UK and Irish market. Please note Carriers COVID-19 Policies and Procedures may impose certain restrictions on shore excursions relating to participation, location, time, eligible venues and persons with whom a guest may come into contact, as well as restrictions on the number of guests going ashore. Luggage tags will be available at the pier for guests who prefer to use this service at the terminal prior to boarding. However, we will use only names and contact details for marketing purposes. We promise to respond in most cases to your request within a month of receiving your written request and in some cases may be permitted to charge a fee. In some cases, these could be the full cost of the ticket. There are three Princess Cruises' ships cruising from Southampton in 2023. There is an exception for Celebrity Xpedition Class (I don't know what that is). The limit of our liability for death and personal injury for non - shipping incidents is limited to 400,000 SDRs (approximately 379,000). In addition to the luggage allowance, there are also a few . We LOVED it. For European holidays you need a European Health Insurance Card (EHIC) to receive healthcare that becomes necessary during your visit to an EEA country or Switzerland free or at a reduced cost If you have an EHIC card, it will enable you to receive medical assistance in an EU country but is not an alternative to adequate travel insurance which we strongly recommend you obtain as soon as you make a booking. You must also give us details of any relevant insurance coverage you hold. You must pay the applicable price of any such holiday. Our own processes and procedures change in line with those policies. Please note that any request of this nature should be advised at the time of booking and confirmed in writing at least 45 days prior to your sail date. If there is time to do so before departure, we will offer you the choice of the following options: (a) (for significant changes) accepting the changed arrangements or. The tender services are provided by independent third parties and Royal Caribbean does not operate, supervise or control them in any way. You may then wish to contact your health adviser or pharmacy for advice on other preventive measures and managing any pre-existing medical conditions while youre abroad. Please contact your G.P. Please check our website for full details. These sailings are known as Immersion sailings and this means that the product will be tailored to the local market onboard in terms of language, food and entertainment. Island Princess. For example, In the UAE, some prescribed and over the counter medicines are considered controlled substances and cant be brought into the country without prior permission from the UAE Ministry of Health. Information on health requirements is also contained in the UK Department of Health leaflet T6 (Health Advice for Travellers) available from your local Department of Health Office and most Post Offices, and on the UK Government website at www.gov.uk/foreign-travel-advice. 2.4 What should I do if my property is lost, delayed or damaged during air travel? Celebrity Cruises welcomes pregnant guests but will not accept guests who will enter their 24th week of pregnancy by the beginning of, or at any time during their cruise holiday. You must ensure that you are medically and physically fit for travel, and that such travelling will not endanger yourself or anyone else. Given that the transfer and amendment fees are both non-refundable, we would recommend that these amounts are collected from the guest at the time the changes are made, as they will be charged to the booking as part of any cancellation. Please note: If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline in circumstances which would entitle you to claim compensation against the airline under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004 or the Montreal Convention, you must pursue the airline for the compensation due to you. Please note, that for any of our ships sailing from a port in the US or Canada, the minimum age for the above policy will be twenty-one (21). Where a travel agent acts as our agent for a booking, any payments of money accepted by the travel agent from you is held on behalf and for the benefit of the Trustees of the Air Travel Trust at all times, but subject to the travel agents obligation to pay such funds to us as ATOL holder for so long as we do not fail as a business. For further information visit the appropriate websites: Celebrity Cruises policies and procedures are constantly evolving. Carrier shall include: (i) the Vessel, or any substituted ship; its launches or crafts (ii) the Vessel's operator, owner, manager and charterer; and (iii) with respect to the Land Tour portion of any CruiseTour, the operator of that Land Tour (LTO). A Classic Non-Alcoholic Package starts from $18pppd and includes the likes of fresh-squeezed juices, premium coffees and teas, and bottled water. If your airline does not comply with these rules you should complain to the Civil Aviation Authority. Please note: Celebrity Xpedition Class ships do not have any staterooms that will accommodate wheelchairs or facilities needed by guests who are dependent on oxygen or requiring oxygen therapy. All Rights Reserved. We store these images for a short time in case they are needed by investigative authorities. If you do not tell us that you wish to choose either of these options within this period of time, we are entitled to assume that you do not wish to do so and will pay the surcharge. The classic beverage package is $55 (up from $49). That might typically be one carryon and one checked at no more . If 3 or more consecutive sailings are booked, then we will collect a deposit for each of the cruise segments. For flight inclusive bookings, all monies paid to such authorised agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. We would strongly recommend that you contact your travel agent or an independent insurance broker for details of suitable policies. The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships depends on the location of the ship at the start of the cruise itinerary but can change during the sailing as local laws require. Providing this information online and prior to your cruise will significantly speed up your check-in process and will be able to board the ship sooner and avoid delays and queues at the cruise terminal. ** We reserve the right to include a fuel supplement when making a booking. Thanks in advance!!! Celebrity Cruises Will get Include Drinks Internet and Tips. Carry-on luggage: a small bag or suitcase you can carry yourself to the cabin. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. Originally, we were under the impression that we would be able to travel from the UK with two bags each weighing 23kg, giving a total of 46kg per person. Flights will either be by scheduled or non-scheduled service. ; Zenith (3,000 points or more). This includes, for example, any additional services or facilities, which your hotel or any other supplier agrees to provide for you, or where the services or facilities are not advertised in our brochure or on the website, and we have not agreed to arrange them. You must accordingly check your e-documents very carefully immediately upon receipt for confirmation of correct flight times. A Guest Conduct Policy warning will be issued, and guests may be subject to disembarkation at their own expense for onboard drone usage. Alternatively, where you have specifically booked online, you may choose to take advantage of the EU Online Dispute Resolution Service, full details of which are available at http://ec.europa.eu/odr. In this event, you will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. are carried by hand and not packed in your luggage and/or left unsecured in your stateroom or elsewhere on board the ship. Cheap flights from Karachi to Beijing. You must participate in and follow the processes we put in place, including health screening and testing, to prevent the spread of COVID-19 onboard. If we consider that, because of your special needs, your booked holiday is unsuitable, we will make contact with you as soon as possible after you have provided information to us about your needs to explain our reasons and assess any possible alternatives. Please see your Confirmation Invoice for further details of our recommended insurance broker. You will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. Accordingly, we cannot accept any liability, whether in contract, tort or otherwise, in relation to such activities. Whilst the dates of your outward and return flights will be advised at the time of booking, the flight timings and/or routing may not be shown on your Confirmation Invoice. Completing this information will significantly speed up the process for you and will avoid any possible delays and queues on the ship. To further ensure that you and your fellow guests receive exactly that, we have developed a set of Guest Behaviour Policies which are available on board. Full details of onboard facilities with age restrictions are contained within the Daily Programme, which is available from the Guest Relations Desk. However we have been looking a. If you feel that any of the activities mentioned, which are not part of our contract, are vital to the enjoyment of your holiday, write to us immediately and we will tell you the latest known situation. The first step is to check the Karachi to Bahrain flight schedule. The only exception is assistance dogs, which must travel with the proper documents, such as an Assistance Dogs ID book (for the UK). For guests making bookings onboard any of our ships, different deposit policies may apply. If, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. When consumed in any shipboard restaurant, bar or dining venue, a corkage fee of $15 applies per bottle. For minors under the age of eighteen (18) at the start of the sailing who are not travelling with at least one of their parents or a legal guardian, written authorisation for an authorised person to accompany the minor must be provided from a parent/legal guardian (see below). Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. Luggage allowance on a Disney Cruise: Two suitcases per person onboard: no more than 50 lbs (approx. The Celebrity Cruises drone policy establishes that, although drones are allowed on board, they cannot be flown on the ship and will be confiscated. Singapore Airlines have a 29 Per kilo excess baggage allowance. These Booking Conditions are governed by the laws of England and Wales, and any claims or disputes must be resolved by alternative dispute resolution or under the laws and exclusive jurisdiction of the Courts of England and Wales. We can only pay you compensation (if relevant) if the following conditions are met: If asked to do so, the person(s) affected must transfer to us any rights they have against the supplier or whoever else is responsible for your claim and complaint. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. Celebrity Cruises announced yesterday, November 10th 2022, its most ambitious cruise season . Please note: if you have booked one of our cruises to the Galapagos Islands onboard Celebrity Xpedition Class ships the tour operator of the part of the cruise holiday that starts in Quito is Islas Galapagos Turismo y Vapores C.A. Age 16 and over*. Where the works are likely to seriously impair your holiday, we will notify you as soon as possible. The legal status and regulation of some medicines prescribed or purchased in the UK can be different in other countries. Whilst we and our suppliers will endeavour to meet reasonable special requests, we regret we cannot guarantee that we/the supplier will be able to do so. You will have to pay any costs, expenses or losses suffered as a result, and we will not pay any compensation or give you any refund. Celebrity Cruises to take guests around the world in 2024-2025 with new itineraries. If you purchase one of our standard fly/cruise packages, build your own package via our website or purchase simply a cruise only holiday from us, you have the peace of mind in knowing that we shall have responsibility for the cruise element and all other aspects of your holiday that we have organised for you. If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. Regrettably we/the airline cannot guarantee your request. The benefits to you of a GTY stateroom are that after your booking has been confirmed, we may (at our discretion) upgrade your stateroom to one of a superior category to that originally booked at no extra charge to you. If we consider that, because of your special needs, your chosen holiday may be unsuitable, we will advise you as soon as possible after you have provided information to us about your and assess any possible alternatives. The current Celebrity Cruises brochure contains all available standard cruise only and fly cruise packages as of this date and replaces all previous editions whilst the website https://www.celebritycruises.com/gb always contains the most up to date cruise only and fly cruise products available. Celebrity Cruises allow guests to bring on unlimited water or soda when they embark or in port. Celebrity Cruises Visa Signature Card; Semi-Annual Sale. Where you build your own package, if you require transfers you will need to add them to your booking as these are not added automatically. Minors travelling with an adult(s) who is not the parent or legal guardian shall be required to present (a) the minors valid passport, (b) all applicable visas and (c) *where the minor is under the age of eighteen (18), an original legally affirmed or notarised letter signed by at least one of the childs parents/ legal guardians. 5.15. It is possible that flight times may be changed even after tickets have been dispatched - we will contact you as soon as possible if this occurs. Fitness Center. (b) Airlines are required to pass certain personal information relating to passengers (principally, but not exclusively, information on the data page of a passengers passport) to the U.S. In addition, regardless of any wording used by us on our website, in any of our brochures or elsewhere, we only promise to use reasonable skill and care as set out above and we do not have any greater or different liability to you. the carrying of any special medical equipment, assistance animals, wheelchairs, assistance at the airport/port/on board or relating to ship or hotel accommodation at the time of making a booking. This will mean you paying more if it is more expensive or receiving a refund if it is cheaper. In the event of unavoidable and extraordinary circumstances means that we cannot guarantee your timely return home from your cruise holiday, Celebrity Cruises shall be responsible for necessary accommodation for a period not exceeding three nights per traveller. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to the alternative ATOL holder. You are viewing the Booking Conditions applicable to cruises with Celebrity Cruises (and any related goods and services booked through Royal Caribbean Group) purchased in the United Kingdom (UK) only. We have additional measures and Supplementary Terms and Conditions in relation to COVID-19. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. On the other hand, Celebrity Xpedition Class with a final destination in Galapagos requires passengers to bring a maximum of 20 kg and one carry-on onboard. Originally, we were under the impression that we would be able to travel from the UK with two bags each weighing 23kg, giving a total of 46kg per person. Norwegian Cruise Line: 2 pieces of personal luggage, each weighing a maximum of 22kg. For guests wishing to make a significant amendment to their booking outside of 69 days from departure, such as changing the ship, sail date, flights or brand, please note that a booking transfer fee is applicable. We will inform you at the time of booking, or as soon as we become aware, of the exact details required and the date we require that information. If you or any of persons travelling with you is prevented from taking the holiday, such as due to medical reasons, you/they may give your/their place on the booking to someone else (suggested by you). Please note that there may be a visa requirement for your cruise, particularly if you are visiting countries in the U.S, Asia, the Middle East, China, India, and Australia. For U.S. departing cruise and long haul destinations, hotel accommodation (room only basis unless otherwise stated) and transfers canbe added to bookings and at an additional cost. Once your airline tickets have been issued, you must travel as per the itinerary in sequence as originally booked. Any verbal complaint must be put in writing and given to the supplier and us as soon as possible. We both agree that any dispute, claim or other matter arising out of or in connection with your contract or your holiday with us will only be dealt with by the Courts of England and Wales. We may record calls to our call centre for quality and training purposes. However, generally a standard fly/cruise package price includes the following: full board accommodation and entertainment* on board ship; drinks, wifi and tips, return international flights and connecting flights (where applicable); UK departure tax; port and airport transfers to and from the ship and the provision of representatives at some overseas arrival airports on standard departure dates and all relevant taxes excluding those set out below. It has a capacity of 3,660 guests. If you are in difficulty while on holiday and require assistance with health services, local authorities or consular assistance, please call us on +44(0) 1932 834127 for information (calls cost 7p per minute plus your telephone network charge. Celebrity Cruises will not be responsible for any costs, expenses or losses suffered as a result either by the minor affected, the person(s) paying for their cruise (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the holiday as a result of the failure to produce a letter of authorisation as set out above. 5.7 What is your liability towards guests? Some guests may be aware that the baggage allowance is 20kg but may not be aware that they are allowed one bag only at 20kg. Until that point, your monies are not protected by our ABTA membership or any other arrangement. Where applicable, please also provide wheelchair/scooter dimensions, weight and battery type. Some flights may incur a supplement which will be advised at the time of booking. Shore excursions may involve or require physical exertion, or involve a degree of risk or danger, and you should carefully consider whether the shore excursion is suitable for you. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. All bookings are subject to these booking conditions. 1.7 How do I obtain the lowest price per person? However, all first class that I know about is a minimum of 2 pieces . Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. We just booked a cruise on the SUmmit to Canada/New England for october, 2018. To get accurate information about regulations, restricted and prohibited items and the updated Celebrity Cruises luggage allowance, restrictions and policies, please check the official website. The following Booking Conditions together with our General Information and the Guest Conduct Policy available at www.celebritycruises.com/gb form the basis of your contract. Vueling Airline's overweight and excess baggage charges 2022. Luggage allowance; Mapped places of interest - restaurants, shops, stations.plus route guidance . If you do not wish to use ABTA services, the EU Online Dispute Resolution Service or the dispute is not resolved as a result of using their services, you may go to court. For full details please refer to our website. What beers are available at no charge for that package? In the case of unchecked luggage including personal items, we and the airline will only be liable if the damage resulted from the airlines fault or that of its employees or agents. Disney Cruise carry-on luggage: one per guest which cannot exceed 22 wide, 14 high and 9 deep (approx. OUR BENEFITS. This guide will provide all the information you need for a seamless cruise experience. 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