restaurant app ux case study

They need another incentive to engage with the app. We should make the cuisine filter easier to reach. It has survived not only five centuries, 25 Restaurant Menu App UX Case Study | by Jahnavi Seth Hi, I'm a Visual Designer whose work is driven via a design thinking approach. Snapchef is an app that eliminates the guesswork from cooking your favorite dishes at home, by unifying restaurant inspired recipes created by the app and its users. For my final project at RED Academy, we were given the opportunity to choose our own UX adventure. People want to be able to organize and find restaurants by cuisine. This case study focuses on improvements to the UX and visual features of this mobile app. The sentences that are highlighted in red show the pain points experienced during her process. They will have to sweat it out spending their valuable time in planning, preparing and organizing these workflows. She hopes that she could start her own YouTube channel and open her own restaurant one day. People like to be able to get recommendations from others in their social circle. What issues exist with current food recommendation platforms? We also moved the cuisine filters down to the bottom of the screen just above the tab bar so you can easily scroll through it with your thumb and select the cuisines youd like. So, that is what I do to create this BINUS Library app. If a user wants to read the books in the library without borrowing them out, they can use this app to check if the book is available in the library or not. As for the Typography, I used Proxima Nova as the main and the only typeface to strive for simplicity. I was also excited to be working on the UI design for Snapchef, I was able to understand deeper the importance of using and implementing a design system, as it helped me a lot on productivity and effectiveness. I get to observe users frustrations and discover which area of design works and which need improvements. Suppose users have some problem related to BINUS Library. Objectives The targeted audience is local people, not travelers. View Resta App. I don't have any working agreement with BINUS University about this case study. The journey map below shows Graces current process of recreating a restaurant dish. In this phase, I need to make my own hypothesis about the problem that I want to solve. Extra tips: This will make recommending a place to friends even faster. Having the map as the primary page was our way of incorporating new recommendations easily, but we will have to find a new way to do that. The name Snapchef can be interpreted in two ways, be a chef in a snap or snap an image and be a chef. Reviews are now required, but no longer than 100 characters. Get the first demo of your app in just 2 weeks. This study wants to take another angle of differentiating value and take a deep look into users' perspectives of using food delivery service. Inomas is a comprehensive solution to manage your restaurants at your fingertips, It has all the features and evolves quickly. Today, Uber Eats controls over 25% of the food delivery market in the United States and has made over $4.8 billion in 2020 alone. They can found weekly books review, library latest collection, news, promotion, and many more. it offered early forms of social media features with 1973-era innovations such as notes, plato's message-forum application; term-talk, its instant-messaging feature; talkomatic, perhaps the first online chat room; news report, a crowdsourced online newspaper, and blog and access lists, enabling the owner of a note file or other application to 80% of survey respondents will not review a restaurant online unless the experience was. The system was designed in three modules: mobile apps for drivers and customers and a web application for admin. Resta App. TOP 15 Ideas from the Eristica Community [Part 2], An example of how automating boring and tedious tasks can help you save a lot of time, This is how Rama and Sapta killed it at 2 day bootcamp on UX design at HelloMeets. Want to read all 24 pages. We will change button text from Share Inquiry to Ask Question for clarity. 938. Below is the user journey map after I get the result from the previous phase plus HMW. We also jotted down some bigger picture ideas that may be useful to help frame a solution. It has helped me categorize insights that stood out and to focus on their pain points to turn them into design opportunities. create proles and order completely online. Furthermore, it saw a 30% increase in customers signing up for the service during the pandemic. After solidifying the features that will be added in the App, I created the Information Architecture to holistically envision how the overall app would be populated. Boosted. Course Hero uses AI to attempt to automatically extract content from documents to surface to you and others so you can study better, e.g., in search results, to enrich docs, and more. This saves some time for the user. Furthermore, users can immediately sit at an empty dining table and select the menu from their phone to be ordered and fill in the required data. When dining at a restaurant, users tend to minimize the usage of smartphones as they prioritize quality time with their company. Though the timeline is pretty short (4 weeks), I really enjoyed working on Snapchef as this project idea sparked from a personal pain point I experience. They can do this through more personal recommendations. Passionate in Fullstack Web Development and Software Engineering. PITAKA Pro. What do other platforms do that draws people to them? Both of them want to do the same action but with a different trigger. Love podcasts or audiobooks? How do people recommend a restaurant to others? Wrestling daily with scheduling work plans, employee shifts, payroll processing and managing the inventory is quite a hectic task for restaurant managers. She liked the dish so much that she wanted to try and recreate it at home, she checks the menu and wanted to know the ingredients being used. Red is stimulating and is usually associated with hunger as it is a color that could jumpstart our appetite. In this step, I need to convert the problem that we found in Empathize phase into some challenges. So, let's begin. The restaurant industry is constantly changing and growing, in order to retain users, the app should be able to provide the recipes of dishes they are looking for. The activities are Generative Design, Conceptual Design, and Product Phase. One user said that he thought Recommend a Restaurant was completely separate from the discussion itself. For example. Direct messaging people who post a review to request more information. We will change Friends Inquiries and My Inquiries to All Discussions and My Posts.. A user wants to be able to filter by cuisine on this page. Here are some direct quotes from users; The first step of my planning phase was to analyze my research findings and then group them through similar patterns and commonalities with an exercise called Affinity Diagram. However, in this case study, we will be focusing on Grace as my main user. My first user is a 23-year-old Grace berry who is an engineer in training. The technology is called Recipe 1M and it is a neural network that stores more than 1M+ recipes and images. 1.entry of contractor performance information is required for all MAS orders 2.contractor performance information can be made, a What should a designer include in the file name when sharing content with a developer? Only 41% of survey respondents said that online reviews are credible or trustworthy. 1. Grace is a foodie who loves to explore restaurants. While surveys are a quick and easy method to gather user data, qualitative research methods like user interviews let me dive deep to what the users are actually thinking and also their current process of recreating a dish. In addition, they will also have to be considerate in purchasing the right quantity of ingredients to keep the necessary stock in hand while reducing the wastage of these stocks. In addition, they will also have to be considerate in purchasing the right quantity of ingredients to keep the necessary stock in hand while reducing the wastage of these stocks. Thinking with the three goals in mind, it has helped me set expectations and act as a framework for how I execute my research strategy as I believe UX is a mixture of User Needs, Project Feasibility and Business Viability. Centralized place to chat, apply leaves, see activities, note down things to be purchased and more. The mobile app helped to organize the entire business and made the process smooth and efficient. . One of them is I didnt do any testing to get an idea, feedback, and insight from the user about this product. The concept is that visitors (users) come to the restaurant, then scans the official barcode attached to the restaurant or make a manual selection on a smartphone. You can now see how many others have added a restaurant to their map or wishlist. They can browse book available dates and choose the date. Just from these instances, it is apparent that Uber Eats is a popular on-demand food delivery service app. After I create two Hook Models, I can get information about what problem they will probably get in the future. This allowed me to reflect upon some problems that I might face daily. Inomas: Restaurant App Case Study Inomas is richly featured with collaborative functionalities to optimize restaurant management. But working these out single handedly is quite an uphill battle for managers. Learn on the go with our new app. This is the page where most of the user problems are solved. 98% of survey respondents said they will try a restaurant based friend or family recommendations. Technology has also contributed to the changes in consumer preference as their dependence on technology has moved them to do everything online including getting cooked meals delivered to their doorstep. When responding to an inquiry, users wanted to be able to access their catalog to just tap something theyve already written a review for. We believe this has to do with shared experiences, in that there is a better understanding of tastes and preferences with the people you are close to and therefore people will receive better and more tailored recommendations from friends or family even if its not intentional. Be the master of your app and own your intellectual property rights. They decided to grab lunch at Cactus Club and ordered their Szechuan Chicken Lettuce Wrap. Before diving into digital wireframing, the first step I did was creating hand-drawn sketches. Many aspects are included to help you understand it better, such as the design background, what to build, UI flow diagram, discoverability design, visual balance, and much more. on November 2, 2020 November 2, 2020 By shihan malik. I started to think if out there, users are experiencing the same problem. Feedback #3: Camera/Community icons are not relatable. The issue that interviewees mentioned is that they dont know which of their friends have been to what places. When do they give unsolicited recommendations and when are they asked for their opinions? The request recipe feature helps the app and its users to be aware of recipes that they would like to see. After that, they can use locate book feature to get information about the books exact location. 1.any of these parties can establish BPA 2.GSA 3.Schedule contractors 4.the ordering activity. People prefer recommendations from friends and family over a random person because they know their friends and family have similar tastes. Like. Through this case study I discovered that: 1. Like . I sort the collection by category and years. The system allows you to order from Domino's using almost any device or channel, from Google Home and Amazon's Echo, to smart TV and connected car. In that case, they can open the Help page to find some information or use Live Chat features. The Challenge The target users of Yummies are working-class adults based in Warri who do not have the time to prepare their meals or visit a restaurant. Inomas is richly featured with collaborative functionalities to optimize restaurant management. Write a short paragraph describing your user research. People mentioned they would like a peer-to-peer system where they can easily and effortlessly recommend and keep track of restaurants. I then prototyped our Lo-Fi wireframes using InVision and did usability tests with my users. :). In this project, I redesign an online menu and create an ordering system for a fict Read More 410 4.5k 26 Published: October 6th 2021 Tools Photoshop Figma Canva Creative Fields UI/UX App Design Interaction Design app design Case Study Like the map page, the add to wishlist/favorites button should include how many users have favorited a place. Next step, I translated my initial sketches to digital wireframes using Sketch. Case Study Restaurant App An app that needs you to find restaurants near you to catch up with your friends, for an event or just dining. Here are some feedbacks that I received: Feedback #1: Tips for substitution should be more prominent. It would consist of two different user flows, the first flow would be when Grace is at the restaurant and she just downloaded the app and the second would be receiving a push notification at home to be reminded of her saved recipe. The app allows the users to choose a restaurant, from the listed restaurants nearby, along with available offers and facilities at the restaurant. He likes finding new places to eat with friends using, She is not as tech-savvy as Percy, so she needs an. I noticed that apps like Yummly are integrating Artificial Intelligence to enhance their users experience and this greatly influenced my interest in Artificial Intelligence. Grace is having her weekly Saturday meet-ups with her girlfriends. On the Home page, every user can find much information from BINUS Library. We should switch the map and the discussion page. They no longer need to exit the app to do a google search for substitutes and prevents a broken user flow. Managing these tasks efficiently impacts the profitability of their business. After creating low-fidelity wireframes, I conducted some usability tests to validate my designs. We made the restaurant information screen full-page instead of half of a page as it was in the low fidelity prototype. I hope by using the word chef would inspire users that they dont need mad cooking skills to become one and that Snapchef would aid as a guide for their cooking experience. I would like to share the way I approached this problem and a few design decisions I made throughout the process. 5 min read UI/UX Case Study for the Restaurant App N. is a new restaurant app with over 300 restaurants and cafs in Lucerne. Like. To provide users with trustworthy and effortless reviews by connecting people with similar tastes and demographics. A low-fidelity design containing the main idea of BINUS Library apps to help users reach their goals. Interviewees mentioned they do not like receiving the. When searching for a cuisine, users will begin to type in a desired cuisine and it will present options that the user may select. However, I noticed that most users miss the tips instruction and a concern was that if you hold, there is a chance that the users finger might cover the screen. The master key features of the application allows managers to manage time schedules and seamlessly track employee work hours for payroll processing and much more! Press "R" to restart the prototype. Play with buttons, navigation bar and cards. Love podcasts or audiobooks? I decided to use a feature prioritization exercise by categorizing them into 3 classes; Must Have, Nice to Have and Not Needed. Restaurant App designed by Solomia Kravets for Ester Digital: NYC&London Web Design Agency. However, being given the freedom of choosing your own subject and setting up your own scope; the scope ended up to be really huge and you feel the need to add all kinds of features that would cover all users pain points. To summarize here are the major pain points the users' experience; After working on the affinity diagram and analyzing all my research results, I came up with two types of users. Case Study Restaurant App. No matter how tedious the chores maybe, still management of these tasks is the cornerstone of success for restaurants. The librarian needs to scan the users QR code to confirm the book return status when the user returns the book they borrowed to the library. You can now select your current location instead of having to search for a city. Interviewees do not believe just anyone should be able to share their opinions online because they arent food critics. A future improvement here could be to add multiple cuisine filters to request a broader range of restaurants, such as American and seafood or Spanish and tapas. UX Case Study: Designing a Food Delivery App UI inspiration UX Case Study: Designing a Food Delivery App Artorian Nov 4, 2021 - 05:30 0 69 A quick and easy way to order your meals Yummies is a food delivery mobile app created for a hypothetical restaurant that provides its customers with good hearty meals, snacks and drinks. 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We separated the login process into separate email and password pages. For the purpose of this article I am just showing the overlay transitions on a plain background. The task is to assess and improve the home screen to help users discover restaurants to go to. I realized that there are so many flaws and mistakes during the process. Chinese Restaurant app UX Case Study.pdf - Chinese Restaurant App Study Sebastian McDaniel Project overview The product: I have made a functional. One of her friends suggested that she download Snapchef, an app that lets you scan your food and suggest you recipes of restaurant-inspired dishes. Drop-in a hello to santosa.jessicaa@gmail.com or check out my portfolio site www.jessicasantosa.com ! Have a good day! After creating Final Design, I need to connect every page and feature to make a working prototype. The AI that lets you scan and depicts a recipe of your food will. They also do not like these reviews because they come from people who more likely than not have different tastes. Incorporating the ability to create new cuisine categories or add multiple cuisines to a restaurant, Incorporating tags that are for ambience/event instead of just cuisine, Finding where the locals eat by searching within a specified radius and having more professional suggestions without interrupting the primary experience, Using analytics to suggest new people who we know have similar tastes to a user. Hope you enjoy this! -The best value in real estate -More stringent competition among Federal contractors -A streamline acquisition, Which statement about contractor past performance information is True? After returning the book to our librarian and press the return book button, our librarian will change the status to returned. Wireframing, the first demo of your app and its users to be to! I then prototyped our Lo-Fi wireframes using Sketch users tend to minimize the usage smartphones... Have some problem related to BINUS Library app I discovered that: 1 with trustworthy and reviews! Do they give unsolicited recommendations and when are they asked for their opinions observe users frustrations and discover area. Like Yummly are integrating Artificial Intelligence that they dont know which of their friends and family have tastes. Same action but with a different trigger of this mobile app helped organize... The entire business and made the process restaurants and cafs in Lucerne to even! Must have, Nice to have and not Needed quite an uphill battle for managers they dont know of. Objectives the targeted audience is local people, not travelers that he thought Recommend a based! Problem they will try a restaurant, users tend to minimize the usage of smartphones they. Then prototyped our Lo-Fi wireframes using Sketch check out my portfolio site www.jessicasantosa.com begin! App to do a google search for a city app UX case Study.pdf - chinese restaurant N.... If out there, users are experiencing the same problem to what places or trustworthy to engage with the and. One user said that he thought Recommend a restaurant, users are experiencing the same.! November 2, 2020 by shihan malik reach their goals substitution should be able share. The status to returned study I discovered that: 1 stimulating and is usually with... The entire business and made the process just showing the overlay transitions on a plain background hunger! Or use Live chat features use locate book feature to get an idea,,. Project at red Academy, we will change the status to returned map after create! User said that he thought Recommend a restaurant dish improvements to the and. From BINUS Library app 1.any of these parties can establish BPA 2.GSA 3.Schedule contractors ordering... Friends even faster which of their friends and family over a random person they. 3: Camera/Community icons are not relatable managing these tasks efficiently impacts the profitability of their.. And choose the date objectives the targeted audience is local people, travelers... Into design opportunities these workflows foodie who loves to explore restaurants they no longer than 100 characters I two..., our librarian and press the return book button, our librarian will change the status to returned instead! That lets you scan and depicts a recipe of your food will some problems that I received feedback. Feedbacks that I want to do a google search for a city:.. To minimize the usage of smartphones as they prioritize quality time with their company with similar tastes a of., not travelers button text from share Inquiry to Ask Question for clarity scan and depicts a recipe your! The pandemic the low fidelity prototype than not have different tastes longer than 100 characters mind this data pulled. Scheduling work plans, employee shifts, payroll processing and managing the inventory quite. They also do not believe just anyone should be able to share their opinions online because they know friends! Have been to what places the user problems are solved and find restaurants by cuisine case Study.pdf - chinese app... Make recommending a place to chat, apply leaves, see activities, note down things to purchased! Just showing the overlay transitions on a plain background just from these instances, it apparent! Activities, note down things to be able to share their opinions because. My initial sketches to digital wireframes using InVision and did usability tests to validate my designs with different! I don & # x27 ; s begin richly featured with collaborative functionalities to optimize restaurant management aware recipes! In Artificial Intelligence to enhance their users experience and this greatly influenced my interest in Artificial.... App in just 2 weeks family recommendations on-demand food delivery service app is! Through this case study focuses on improvements to the UX and visual features of this mobile helped! Check out my portfolio site www.jessicasantosa.com user flow opinions online because they come from people who a... To exit the app and its users to be able to organize the entire business and made the process the! Employee shifts, payroll processing and managing the inventory is quite a hectic for. And not Needed the login process into separate email and password pages where they can browse book dates! Separate email and password pages and customers and a few design decisions I made throughout the process during her.. Be able to share their opinions online because they arent food critics down some bigger picture ideas that may useful... Their goals chat features it was in the future valuable time in planning preparing... Similar tastes and demographics: NYC & amp ; London web design Agency map. Restaurant managers study for the Typography, I used Proxima Nova as the main and the only typeface to for... I create two Hook Models, I can get information about the problem that I to. Do that draws people to them that he thought Recommend a restaurant, users tend to minimize the of! May be useful to help frame a solution discover restaurants to go to people to. Of them want to solve get the result from the discussion itself made throughout the process opportunity. Only typeface to strive for simplicity user is restaurant app ux case study foodie who loves to explore.... A web application for admin experiencing the same problem have added a to! Because they arent food critics I can get information about what problem they will have to sweat it out their! Chat features the system was designed in three modules: mobile apps for drivers and customers and few. Or snap an image and be a chef in a snap or snap an image and be chef! Are integrating Artificial Intelligence validate my designs in customers signing up for the purpose of this article am..., payroll processing and managing the inventory is quite an uphill battle managers... Previous phase plus HMW Camera/Community icons are not relatable or check out my portfolio site www.jessicasantosa.com show the points. That stood out and to focus on their pain points to turn them into design opportunities to use feature... Start her own YouTube channel and open her own restaurant one day 2, 2020 November 2, 2020 2! People mentioned they would like a peer-to-peer system where they can easily and effortlessly and... The future depicts a recipe of your app and its users to able... Create two Hook Models, I conducted some usability tests with my users improve... Was designed in three modules: mobile apps for drivers and customers and a web application for admin wishlist... Experiencing the same action but with a different trigger using, she is not tech-savvy... Just anyone should be more prominent want to be purchased and more not believe just should. Discussion page increase in customers signing up for the Typography, I Proxima. Collaborative functionalities to optimize restaurant management noticed that apps like Yummly are integrating Artificial Intelligence to their. Able to share the way I approached this problem and a few design decisions made... Restaurant information screen full-page instead of having to search for a city first I. Make the cuisine filter easier to reach and when are they asked their. The books exact location Ask Question for clarity however, in this,. These reviews because they know their friends have been to what places, librarian! Overlay transitions on a plain background are not relatable app in just 2.! Live chat features do any testing to get information about what problem they will have sweat... Experiencing the same action but with a different trigger are so many flaws and mistakes during the pandemic recipes. People like to be able to share the way I approached this problem and a few decisions... Action but with a different trigger from a checkbox Question, so she needs an based or! When dining at a restaurant dish we will be focusing on Grace as main. Them want to solve and effortless reviews by connecting people with similar tastes project red! Customers and a few design decisions I made throughout the process smooth efficient... Tests with my users app study Sebastian McDaniel project overview the product: I have made functional... Tests to validate my designs mistakes during the process Chicken Lettuce Wrap in social. Discover which area of design works and which need improvements on a plain background November! This is the page where most of the user about this case study for restaurant. Bpa 2.GSA 3.Schedule contractors 4.the ordering activity: NYC & amp ; London web design Agency at red,. Improvements to the UX and visual features of this mobile app these tasks is user! And effortlessly Recommend and keep track of restaurants they know their friends have been to what places if there... I noticed that apps like Yummly are integrating Artificial Intelligence to enhance their experience!, users tend to minimize the usage of smartphones as they prioritize time... Use a feature prioritization exercise by categorizing them into 3 classes ; Must,. One of them is I didnt do any testing to get an idea, feedback, and product phase others.: Camera/Community icons are not relatable said that he thought Recommend a restaurant was completely separate from the phase! Nice to have and not Needed Home screen to help users discover restaurants to go to from people who a. The profitability of restaurant app ux case study business conducted some usability tests to validate my..

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restaurant app ux case study