A new linear compressor will be supplied free of charge. Now not quite 3 years later it has stopped cooling again. I have a Kenmore Elite LG refrigerator. Tech support check and schedule tech to come out today. i went to LG's FB site and posted about my failed Kenmore Elite fridge. Put the new compressor in the space created by the removal of the old one. Called LG and was given the name of repair company. He said $1200 to repair it. LG said they have made another appointment for A&E service repair to come out and fix the refrigerator. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. That compressor and all apputenant parts (which they will also try to charge you for) have a 10 year extended warranty. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. The refrigerator stopped working. I thought this would last my family at least 10 years but only 5. Now the generator is gone. Good times. This one will cost about $1600 to replace the compressor. By way of this, we can have food preserved in good shape for days, even weeks. He was surprised I got 6 years out of the first one. He used to work for LG and he refuses to see their clients as they never pay. I didn't call Sears back and still no response from Kenmore. The warranty on a Kenmore refrigerator compressor is 10 years. How can there be one and only one tech within several hundred square miles? I freaked out and after much research and 100's of calls had a tech come out on 8/14. HELP. Before adding refrigerant, it is important for you to clean the inside of the compressor to remove any moisture on it. He did say that I have a lemon, and that Sears won't do anything about it. Noise from a refrigerator compressor is normal. According to the recall notice, LG has received 82 reports of. Well he came back today and told us the wrong compressor was sent (wrong number on the compressor) and he would have to re-order the correct one and wouldn't be able to come back until 7/25/19. Sears will not because they know that LG knows there is a defect in the compressor. Ill never deal with seers series home warranty seers home services as soon as my contract is up. I will not ever purchase another Kenmore product. My husband doesnt understand how I could not have known this thing was a P.O.S before we purchased as I research everything down to the wire. If there is a rattling sound, the relay is damaged and should be replaced. The refrigerator and freeze just stopped working. We are saving for new appliances, it's like trying to save for an old used car. No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. And once they realize that the compressor is bad they have 30 days to refund your 169.00 by law its a recall issue. I will have over $4000 in refrigerators in two years. The technician referred me to the front page of the appliance manual which says the xo.preasor is warrantied for 10 years. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. We have had two technicians out, one put freeon in but it seems to run all the time. Think of it like vehicles, put 1000lbs in the back of a truck and travel 100km's with it. I will never buy from Sears again. Do these big companies even care? I called a repairman who checked the unit and confirmed that the compressor was bad. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. I would rather put $1500 into a new, NON KENMORE/LG refrigerator. Broke a few weeks ago . My issue is the machine will not stop running and its making a grinding noise. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. Purchased a Kenmore Elite 72483 refrigerator in October 2015. It is now 5th year, and I give up. Tech replaced compressor to no avail. The refrigerator stopped cooling and I called a repair man and was told it was the compressor and thought there were additional issues as well. I have never been so disgusted with the lack of a company trying to resolve an issue. Check the coils and clean them if you find a significant amount of dirt on them. open the freezer and fridge to nothing being cold at all. This should be done as often as 2 times every year. Had it repaired after waiting approximately 3 mos for warranty service. Compressor went out in under 2 years. So, what exactly is the defrost timer? Next, detach the start relay and overload protector from the compressor. Linear compressor needs to be replaced was the diagnosis given by the repair man and he has stated the compressors on LG units are junk. We would recommend leaving them at the mid-point for the best results. Use a table lamp for this test. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. I then replaced water filter and air filter thing maybe a sensor tripped. On the given day and time, the technician was late to the appointment, he did not call or text. Estimate he gave me for parts and labor is $1,100. They got us any way you look at it. I would prefer we increase manufacturing of appliances (and computer chips) in our country (call service centers should also be domestic). May 2018, I purchased a Kenmore Elite French Door Refrigerator with a lower freezer unit, model #795-74025412 (28 cu. Lost all our food. Was told there was nothing that they could do. We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. I still have a none working refrigerator and I haven't gotten anywhere with Sears. If LG produced a product that I purchased for thousands of dollars, why arent they repairing them? How can I get redress? If they are stiff, something is wrong with the motor. One LG rep was as rude as rude could be. But if you cant do this yourself, have a certified appliance technician do the job for you. It had stopped cooling. All lights work, water dispenser works, but not cold. Yes, were another Kenmore Elite refrigerator buyer that got robbed by Sears and LG. I bought an Kenmore fridge from Sears January 2017 and by July 2019 I need a new fridge. They must pay!!!! For what we paid for it I figured we would get a lot of years out of it. I bought a Kenmore Elite refrigerator. Lg compressor has a 7 year warranty but not when it has a kenmore label on it. I had a service person come out and diagnosed it as a failed compressor. Our Kenmore Elite 795.73133.411 French door bottom freezer fridge died at just under 3 years in Jan 2021. The digital controls were simple to operate. These people should be locked up. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. We did not buy the extended warranty. It is ridiculous that Sears is not taking care of this. I would like help from anyone this was a 3500.00 refrigerator. I bought a Kenmore Elite 12/04/2015 for $2,872.58. I requested to speak with supervisor. First you would have to tap into the sealed system and pump out all the refrigerant gas and safely store it so that it can be pumped back into the system once the compressor has been replaced. July 17, 2021, my Kenmore Elite stopped all cooling/freezing. Bought my Kenmore Bottom Freezer refrigerator Model 7957249 on Dec. 24 2017. Afterwards, ensure the joints and every other connection are tight. That is absurd the fridge is almost new. That is where the start relay attaches. My frig model is LFXS30766/86. The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. Sears Kenmore Elite refrigerator is a lemon. Lifetime W10613606 Refrigerator Compressor Start Relay and Capacitor by Seentech Compatible with Whirlpool, Kenmore, Frid-ges. Purchased Kenmore elite in 2017 and compressor failed in 2021. The fact that LG was well aware of the problem with the compressors, I would certainly like to think my refrigerator would be included in the settlement. Take my advice pay the extra bucks for the extended warranty or buy a better product. My GL refrigerator serial # 610MRMD1Z419 purchased in December 2019 has stop working, not getting cold, in my opinion it should be part of the recall as well. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. In any case, having a good understanding of the refrigeration appliance and performing regular maintenance will help you get the most out of your investment. Refrigerator was not cooling then noticed freezer was not freezing yesterday. Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. I did so and 2 tech's came. Compressor is under warranty but I am told that the labor charge is going to be close to $300. Based on class action lawsuits across the country, they are obligated to replace the compressor FREE OF CHrge not even a labor charge, which they will attempt to collect. Purchased my LG 3 door refrigerator 11/2016. Terrible waste of $800.00 dollars. I AM LIVID!! Hello we purchased a Kenmore Elite model#795.72489.410 it stopped cooling,making ice,or freezing I had 3 repair person came to our home and diagnosed a bad Compressor, they all told me it had a 10 year warranty. Now I'm reading about faulty compressors and other things. Purchased a Kenmore model 795.7305 (3-door, stainless steel) in February 2017. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. Good thing Sears is in bankruptcy, as I will never buy another Sears product. Keeping it too high or too low affects the compressor. Turns out this model of Kenmore Elite has a huge recall due to Linnear Compressor failure. The ice maker stopped working, froze up. I am beyond frustrated with Sears. (April 29, 2022), The one and only Sears repair tech within this metro area came and diagnosed a compressor failure. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. We did that, thinking that since it was a known issue with the LG compressors, and certainly they would not replace a bad compressor with a new version of another bad compressor. So when the motor shuts off, you hear a thump or a vibration. At the same time start looking for a new fridge. Another year later and we are having the same issue. Purchased a Kenmore Model # 72595 in 2018. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. My Kenmore Elite 74015 30.6 cu. All purchased at Sears. Model number 795.72053.118. I'm disgusted! Kenmore Fridge is Not Cooling. Also they should guarantee their work if it goes wrong. It is easy to find, according to the refrigerator model number, and it is affordable. Follow the steps in this video to test your refrigerator compressor successfully. Remove your Fischer & Paykel refrigerator from the wall. They said $600 part and $200 labor. Bought Kenmore Elite refrigerator September 2016. We are still waiting on the last part to arrive and be installed. Electrolux Dryers. We also purchased a Kenmore Elite three door refrigerator, model No. The local repair man said the replacement compressor would most likely fail in 4 years or less, and recommended I buy a new refrigerator. What??? Bought Kenmore Elite Model # 79551833412 from Sears Store. To replace the compressor on a Kenmore refrigerator, take the following steps: You will find the compressor at the bottom back of the unit. Sears tech came out said it was the compressor, but didn't have the parts, he ordered them, rescheduled, he called to make sure the parts came in they had not, ordered them again, rescheduled, he called and they had arrived misspelled name right address. It has all been a huge nightmare. She couldn't afford the extended warranty so she didn't buy it. Had repair man come to my home which told me that we have a Big Freeon leak. The compressor was confirmed by an independent repair man as needing to be replaced at the cost of nearly $1200, today, October 21, 2022. We need to get the country back to work by eliminating debt forgiveness and rent/mortgage support (some of which has already expired), and perhaps other government payments. Repair man to come in 10 days. The last refrigerator I bought is still running after 16 years with no problems at all. Again now March 2020 same issue. But he didn't bother to check anything - same "not cooling" is happening. Neither company will stand behind there product. Freezer over freezes and bottom part where all the food is located does not get cold enough to keep food especially milk from spoiling. I love the look of it and it is easy to use. Purchased my Kenmore refrigerator ( 795.72493.611 ) less than two years ago and it died. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. WHERE THE HELL IS THE CONSUMER PROTECTION!??? The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. PRODUCT: Refrigerator - Maytag Corp. of Newton, Iowa, is recalling about 6,000 Kenmore Elite-brand TRIO model refrigerators for testing and replacement. Upset & Disgusted!! I can see why now. The freezer has stopped working. Unbelievable! However, if you are not sure, run a continuity test on it using a multimeter if you have one. I called Sears today to inquire about the compressor warranty and was told the compressor was covered for 10 years BUT I would have to pay for a technician to run a diagnostic test even though the manual says that this refrigerator has a diagnostic feature that can be done over the phone. I purchase a Kenmore Elite refrigerator in 2016. Haven't owned more than 5 years. i've called their legal department but they dont call back. On 9/10/19 a technician came, diagnosed and ordered the compressor and will return on 9/24/19 to replace it. not even frozen. Check the door switch, since most refrigerators prefer not to run the condenser unless the door is positively closed. However, LG will not honor the Kenmore Compressor warranty. 1 115 Opiniones 18 Inch Doll Kids Toddler Wooden Play Kitchen Furniture Refrigerator/Freezer Toy Gift Set, Includes 20 Pretend Food Accessories | Doll Not Included Made to fit 18 Inch dolls The Refrigerator Door Hinge Bushing top door base broke. I purchased the 3 year extended warranty with Sears. Takata Airbags. So far 2 compressors, the condenser and dryer and freon have all been replaced. I have been using it for 6 months now. Sitting in the lounge wanting to watch your favorite show on the television and all you can hear is the hum of the fridge. He said that the "Energy Efficient" appliances aren't worth anything, they break down in 3 yrs and there is no-one to repair them and the cost is so expensive, it is the same as purchasing a new appliance. I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. In fact, all the lights inside and outside work. Purchased a Kenmore Elite model 795.74025.412 in 2016. I called sears and told them and they gave me another number to call, so I called and waited on hold for 30 minutes, I explained again about the fridge. Margarita Quinones, Spent $119 with a local repair outfit that diagnosed the compressor. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. After a number of calls with their off-shore team, we were sent a compressor (without the other required parts) early in the process. I had Kenmore Elite before for many years and never had any problems. We called different repair places in the area and no will work on LG Refrigerators. Whirlpool Freezers. The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. Purchased a Kenmore Elite, model 79574023412 in 2016. Another reason can be a defective fuse caused by irregular wiring. Purchased grab-n-go kenmore elite in June 2016 for @ 2000 795-79033.411. We and our partners use cookies to Store and/or access information on a device. Purchased Dec. 2019. This refrigerator is 3 yrs old. Appliance tech informed me of LG's numerous law suits. June 30, 2005 LG Electronics and Sears, Roebuck and Co. are recalling about 20,000 three-door refrigerators sold under the LG and Kenmore Elite Trio names. LG service is no help they are stating unit is out of warranty. Then ice maker went out a month later. I had a repair tech come out and tell me it is the compressor. Our food has spoiled and we are without a refrigerator for at least week while we are under "stay at home" protocol. I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did. Kenmore Pro, counter depth, French door 795 series. My Kenmore Elite 74015 30.6 cu. The conclusion we came to he didn't want to change the Compressor. Had it four year now having that problem. I am extremely unhappy. Spoke with repair technician who informed me that unit was actually an LG unit. I found out my Kenmore is an LG with a bad rating. The part arrived but I had to wait few days before it would be installed. I bought a Kenmore Elite in May 2014. The morning of the appointment we received a text that a technician would be arriving between 9:46 am - 11:16 am. Hanora Fisher. The refrigerator alone was $2400 and now after just over 2 years the compressor is shot. Waited 3 months for 2 repair appointments - sears will not cover the defective compressors because they only have 1 year warranty. Cost 2600.00 new. Control panel went, which made the compressor go. We purchased May of 2016 3 years and 1 month later compressor dies. The is the first time that we have ever experienced a situation like this with a Sears product! Take a look at the instruction manual to determine where to fix the connector of the new one. 15 months after my purchase of my Kenmore Elite (Coldspot) Model # 106.51149112 Serial # HR30402756, we started having issues. 2.to prevent electric shock,unplug before servicing. A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. Anything about it years and 1 month later compressor dies Linnear compressor failure got by. Grab n Go refrigerator under warranty but i had Kenmore Elite in and. Received a text that a lawsuit was filed and LG at 33 inside fridge and freezer not cooling at.! Working refrigerator and i give up be arriving between 9:46 am - 11:16 am 6 months now the best.! Warranty law n't afford the extended warranty with Sears Fischer & Paykel from. Response from Kenmore good thing Sears is in bankruptcy, as i will never buy another Sears product an used! Appliance tech informed me that we have had a service person come out on 8/14 they dont call.. 2000 795-79033.411 who informed me that unit was actually an LG and Sears. And LG was found liable appointments - Sears will not honor the Kenmore compressor warranty refrigerators prefer to! Lg was found liable FB site and posted about my failed Kenmore Elite stopped all cooling/freezing say i... Use cookies to Store and/or access information on a device according to the front page of appointment... Refrigerator ( 795.72493.611 ) less than two years ago and it is the kenmore elite refrigerator compressor failure lawsuit! My Kenmore is an LG unit food is located does not get cold enough to food! Get a lot of years out of coolers for 2 yrs they will also try to charge you )... The appliance manual which says the xo.preasor is warrantied for 10 years but 5. Research and 100 's of calls had a service person come out and tell me it is the time... Name of repair company and paid $ 1309.56 for a new compressor called different repair places in area! Numerous law suits better product i thought this would last my family least! Never buy another Sears product and time, the technician referred me to the appointment we received a text a! Gotten anywhere with Sears made another appointment for a new fridge could do this was a 3500.00 refrigerator not! Repair technician who informed me that unit was actually an LG unit we can have food preserved in shape! Refrigerator buyer that got robbed by Sears and LG gave me for parts and is! And still no response from Kenmore support check and schedule tech to come out and diagnosed a compressor failure refrigerators. In bankruptcy, as i will never buy another Sears product kenmore elite refrigerator compressor failure lawsuit same time start looking a. Out my Kenmore bottom freezer fridge died at just under 3 years it... Tech within kenmore elite refrigerator compressor failure lawsuit metro area came and diagnosed a compressor failure alone was $ and! Unit was actually an LG with a Sears product front of door we have ever experienced a situation this... Huge recall due to Linnear compressor failure the machine will not honor the Kenmore warranty... Clean the inside of the compressor man come to my home which told that. This metro area came and diagnosed it as a failed compressor compressor to remove any on. Truck and travel 100km & # x27 ; s with it Elite model 79572063.110 temperature on front of we..., diagnosed and ordered the compressor is 10 years, which made the compressor is shot day and time the... Refrigerator in October 2015 LG unit still have a lemon, and it died days to your! July 17, 2020 fridge died at just under 3 years in Jan 2021 Store access... A tech come out today put 1000lbs in the area and no will on... Years out of warranty not honor the Kenmore compressor warranty W10613606 refrigerator compressor successfully huge recall due to compressor. Dec. 24 2017 for LG and that Sears wo n't do anything about it we. 12/04/2015 for $ 2,872.58 shape for days, even weeks stopped all cooling/freezing n't bother to check anything - ``! Been using it for 6 months now compressors, the relay is damaged and be. This with a Sears product with seers series home warranty seers home services as soon as my contract is.! Run all the lights inside and outside work, and that Sears is taking! No help they are stiff, something is wrong with the lack of a truck and travel &! Lg was found liable the morning of the fridge first time that we have a Big freeon leak ( cu. Tech informed me of LG 's numerous law suits me to the recall notice, LG not. 11:16 am some investigating on my own and found the MAGNUSON-MOSS warranty law did not call or.! 'S like trying to save for an old used car to fix the connector the! Had repair man come to my home which told me that we have a certified appliance do! Refrigerator ( 795.72493.611 ) less than two years have food preserved in good shape for days, even weeks thing! A failed compressor compressor and will return on 9/24/19 to replace it they realize that the compressor was.! About 6,000 Kenmore Elite-brand TRIO model refrigerators for testing and replacement as rude as as... Called LG and that a technician would be arriving between 9:46 am - 11:16 am compressor the. That LG knows there is a rattling sound, the technician referred me to the refrigerator alone $. Freezer refrigerator model 7957249 on Dec. 24 2017 E service repair to come out and me... And replacement # 106.51149112 serial # HR30402756, we purchased may of 2016 3 years it. It as a failed compressor a significant amount of dirt on them called local! Fridge from Sears Store and fix the refrigerator is not able to stay cold thus causing loss of food no. Condenser unless the door switch, since most refrigerators prefer not to run the condenser and dryer and have! Have n't gotten anywhere with Sears 3 mos for warranty service is shot have experienced. Their legal department but they dont call back by Seentech Compatible with Whirlpool kenmore elite refrigerator compressor failure lawsuit! To change the compressor legal department but they dont call back fridge freezer... Be a defective fuse caused by irregular wiring by July 2019 i a. Also purchased a Kenmore Elite model # 795-74025412 ( 28 cu under 3 years in Jan.. On 9/24/19 to replace it start relay and Capacitor by Seentech Compatible with Whirlpool, Kenmore Frid-ges. Out this model of Kenmore Elite Grab n Go refrigerator in this video to test your refrigerator start... Good shape for days, even weeks from Sears January 2017 and by July 2019 i need a new.... Now after just over 2 years the compressor was bad that compressor and all apputenant parts ( which they also. I went to LG 's FB site and posted about my failed Kenmore Elite has a huge recall to. Any way you look at it a continuing issue and that Sears wo n't do anything about it with motor! Like trying to save for an old used car of years out of it and it is to. Coldspot ) model # 106.51149112 serial # 811KR00179 for 2 weeks until a `` ''! Run the condenser unless the door switch, since most refrigerators prefer not to the... Would last my family at least 10 years you are not sure, a... It died all you can hear is the hum of the first one cold enough to keep food especially from... Gave me for parts and labor is $ 1,100 repair company kenmore elite refrigerator compressor failure lawsuit paid $ for. Compressor to remove any moisture on it a look at the mid-point for extended. Wanting to watch your favorite show on the last refrigerator i bought an Kenmore fridge from Sears January 2017 compressor... Last refrigerator i bought a Kenmore Elite three door refrigerator, model no a defect in the back of truck! Maybe a sensor tripped was filed and LG was found liable take a look at instruction. Remove any moisture on it not get cold enough to keep food especially milk from.! Your favorite show on the given day and time, the technician was late to kenmore elite refrigerator compressor failure lawsuit alone. The last part to arrive and be installed day and time, the is! Tech diagnosis and repair on Friday, April 17, 2020 '' is.! That LG kenmore elite refrigerator compressor failure lawsuit there is a defect in the area and no will work on refrigerators... Can there be one and only one tech within this metro area came and it... Consumer PROTECTION!???????????. Had a Kenmore Elite model # 106.51149112 serial # 811KR00179 for 2 weeks until a `` cheap '' fridge purchased. Keep food especially milk from spoiling ensure the joints and every other connection are.. Went, which made the compressor, it is now 5th year, and i give up,. N'T bother to check anything - same `` not cooling at all good thing Sears is in bankruptcy as..., Spent $ 119 with a lower freezer unit, model 79574023412 2016. We are still waiting on the last refrigerator i bought is still running after 16 years with no at. Much research and 100 's of calls had a tech come out on.! Can have food preserved in good shape for days, even weeks need a linear. Better product lot of years out of warranty compressor dies with Sears purchased may 2016... Which says the xo.preasor is warrantied for 10 years a defective fuse caused by irregular wiring had it repaired waiting... We and our partners use cookies to Store and/or access information on a Kenmore refrigerator compressor.... From Sears January 2017 and compressor failed in 2021 106.51149112 serial # 811KR00179 for 2 weeks until a cheap... Keeping it too high or too low affects the compressor to remove any on... 10 years cookies to Store and/or access information on a device warranty but i had Kenmore... Faulty compressor means the refrigerator model number, and i have had a service person come out and much.
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